Privacy Policy

Privacy Policy

September 01, 2019


Your privacy is very important to us. Please read below to see how handles information.


Before you get to the details, here are a few of our fundamental privacy principles: respects your privacy and shares your concern about the security of information you may submit to’s websites and the related mobile applications and services (collectively, the “Services”).


Our privacy policy (the “Privacy Policy”) explains the information we collect, how we use and share it, how to manage your privacy settings and your rights in connection with the Services. Please also read the Terms of Service which sets out the terms governing the Services. is headquartered in Amsterdam, The Netherlands and our Services are provided to you by If you are a resident of the European Union (“EU”), is the controller of your personal data for the purposes of EU data protection law.


This policy was written in English. To the extent a translated version conflicts with the English version, the English version controls.


Unless indicated otherwise, this Privacy Policy does not apply to third party products or services or the practices of companies that we do not own or control, including other companies you might interact with on or through the Services.


Questions or comments about this Privacy Policy may be submitted by mail to the address below or via



Frederik van Eedenlaan 49

1215 EL Hilversum

The Netherlands


Our Legitimate Interests

We process your information in furtherance of our legitimate interests, including:


Information Collects collects information about you, including information that directly or indirectly identifies you, if you or your other members choose to share it with


We receive information in a few different ways, including when you search for and interact with other members using the Services. also collects information about how you use the Services. There are also several opportunities for you to share information about yourself and your activities with For example:

 If you access the Services with Third-Party Accounts we will collect information  that you have agreed to make available such as your name, email address, profile information and preferences with the applicable Third-Party Account.

This information is collected by the Third-Party Account provider and is provided to under their privacy policies. You can generally control the information that we receive from these sources using the privacy settings in your Third-Party Account.


We may combine information that we collect from you with information obtained from other members, third parties and information derived from any other subscription, product, or service we provide.


We may also collect information about you from other members such as when they befriend you or comment about you.


This technical information includes device and network information, cookies, log files and analytics information.


Cookies and Similar Technologies

When you visit the Services, a cookie will be stored on your computer. Generally, cookies and similar technologies work by assigning to your browser or device a unique number that has no meaning outside of uses these technologies to personalize your experience and to assist in delivering content specific to your interests.


Additionally, after you’ve entered your member ID and password during a session on the Services, saves that information so you don’t have to re-enter it repeatedly during that session.


Most browsers automatically accept cookies. To manage the collection of information through cookies or other equivalent technology you can use the settings on your browser or mobile device. is committed to providing you choices to manage your privacy and sharing.


However, does not recognize or respond to browser-initiated Do Not Track signals, as the internet industry has not fully developed Do Not Track standards, implementations and solutions.


To learn more about Do Not Track signals, you can visit Not accepting cookies may make certain features of the Services unavailable to you. may also use your IP address to identify you, to administer the Services and to assist in diagnosing problems with’s servers.


Log Files

The Services use log files. Stored information includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks.


This information is used to analyze trends, administer, protect and secure the Services, track member movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc., may be linked to session IDs, athlete IDs and device identifiers.


How Uses Information uses the information we collect and receive to administer and operate the Services and as otherwise described in this Privacy Policy.


For example, we use your information to provide you with other member information and real estate representing key data points like search area etc.


Subject to your privacy settings, your information, including your profile, username, photos, members you follow and who follow you, your activities, and comments you give and receive will be shared on to participate in the Services, for example to show your profile information on a search result page.


Location information, such as the city where you live or search to live may also be shared on (in accordance with your settings).


We also use your information to analyze, develop and improve the Services. To do this, may use third party analytics providers to gain insights into how our Services are used and to help us improve the Services.


We may also use your information to market the Services, credit or accept payments, provide support related to the Services, protect members and enforce our Terms of Service, promote safety, and communicate with you.


Additionally, your information may be shared with third parties, as set forth below. may de-identify or aggregate the content you make available in connection with the Services, in ways that do not personally identify you. Examples of such aggregated information or statistical data include information about equipment, usage, demographics, and interactions with other members. may use, sell, license, and share this information with third parties for research, business or other purposes. Please visit your privacy settings if you object to using your information for these purposes.


We use your information to communicate with you about the Services, send you marketing communications (where you have agreed to receive such messages), or let you know about new features or updates to our Terms of Service.


We also use your information to respond to you when you contact us. will use your information to communicate with you, for example by sending you notifications.


How We Protect Information

We take several measures to safeguard the collection, transmission and storage of the data we collect.


Although we strive to employ reasonable protections for your information that are appropriate to its sensitivity, we do not guarantee or warrant the security of the information you share with us and we are not responsible for the theft, destruction, loss or inadvertent disclosure of your information or content. No system is 100% secure.


The Services uses industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information and credit card numbers. engages a company that is an industry leader in online security and Services verification to strengthen the security of’s Services.


The Services are registered with site identification authorities so that your browser can confirm’s identity before any personally identifiable information is sent. In addition,’s secure servers protect this information using advanced firewall technology.


To help ensure that these measures are effective in preventing unauthorized access to your private information, you should be aware of the security features available to you through your browser.


You should use a security-enabled browser to submit your credit card information and other personal information at the Services. Please note that if you do not use a SSL-capable browser, you are at risk for having data intercepted.


Most browsers have the ability to notify you if you change between secure and insecure communications, receive invalid services identification information for the Services you are communicating with, or send information over an unsecured connection. recommends that you enable these browser functions to help ensure that your communications are secure. You can also monitor the URL of the services you are visiting (secure URLs begin with https:// rather than http://), along with the security symbol of your browser to help identify when you are communicating with a secure server.


You can also view the details of the security certificate of the services to which you are connected. Please check the validity of any Services you connect to using secure communications.



While continues to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be absolutely secure, and cannot ensure or warrant the security of any information you transmit to Transmitting personal information is done at your own risk.


Managing Your Settings


Privacy Settings offers several features and settings to help you manage your privacy and how you share your information. 


Adjust Notification and Email Preferences offers various ways to manage the notifications you receive. You can choose to stop receiving certain emails and notifications by indicating your preference at You may also unsubscribe by following the instructions contained at the bottom of each type of email.


Any administrative or service-related emails (to confirm a purchase, or an update to this Privacy Policy or the Terms of Service, etc.) generally do not offer an option to unsubscribe as they are necessary to provide the Services you requested.


Updating Account Information

You may correct, amend or update profile or account information that is inaccurate at any time by adjusting that information in your account settings.


If you need further assistance, please contact at will generally respond to your request within 7-10 business days.


Deleting Information and Accounts

You may request that your account is deleted by visiting Once deleted, your data, including your account, activities and other information cannot be reinstated.

Note that content you have shared with others (for example, through messages) or that others have copied may also remain visible after you have deleted your account or deleted the information from your own profile.


Your public profile may be displayed in search engine results until the search engine refreshes its cache.


EU Members’ Rights

If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information.


While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below:

You can also rectify, restrict, limit or delete much of your information by logging into your account. If you are unable to do this, please contact us at will generally respond to your request within 7-10 business days.



The Services are operated from The Netherlands. If you are located outside of The Netherlands and choose to use the Services or provide information to us, you acknowledge and understand that your information will be transferred, processed and stored in The Netherlands, as it is necessary to provide the Services and perform the Terms of Service.


Dutch privacy laws may not or may be more protective as those in your jurisdiction.


Retention of Information

We retain information as long as it is necessary to provide the Services to you and others, subject to any legal obligations to further retain such information.


Information associated with your account will generally be kept until it is no longer necessary to provide the Services or until you ask us to delete it or your account is deleted whichever comes first.


For example, where you withdraw your consent to processing your information, will delete all information you uploaded. Following your deletion of your account, it may take up to 30 days to fully delete your personal information and system logs from our systems.


Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

Information about you that is no longer necessary and relevant to provide our Services may be de-identified and aggregated with other non-personal data to provide insights which are commercially valuable to, such as statistics of the use of the Services.


For example, we may retain publicly available interests and other depersonalized geolocation information to continue to improve the Services. This information will be de-associated with your name and other identifiers.


Privacy Policy Information reserves the right to modify this Privacy Policy at any time. Please review it occasionally. If makes changes to this Privacy Policy, the updated Privacy Policy will be posted on the Services in a timely manner and, if we make material changes, we will provide a prominent notice.


If you object to any of the changes to this Privacy Policy, you should stop using the Services and delete your account.



Published: 2019-09-07